Question:: Why is your Dollar-INR rate 1-2 points higher than existing exchange rate ?
Answer:- Dollar rates are different for buy & sell options. Overseas transactions require a bank charge which is normally 1-2 Points higher than existing rate. Moreover this rate is applicable on the day of your payment date.
Exa- Suppose your package cost is 1000 USD & you booked on 1st Jan & wish to pay via INR
Jan 1 : USD-INR Exchange Rate is 59. You paid 200 USD booking amount = (59+1)* 200= Rs.12,000 Pending amount is 800 USD.
Jan 10 : USD-INR Exchange rate is 54. You paid 25% of 800 USD = 200 USD * (54+1) = Rs.11,000 Pending amount is 600 USD.
Feb 20 : USD-INR Exchange rate is 59. You paid remaining 600 USD = 600*(59+1) = Rs.36,000
Feb 26: You get an Invoice.
Mar 10 : Vouchers are emailed to you.
Mar 20 : Your travel date.
Question:: Can I pay full Amount now to avoid the USD-INR Fluctuation ?
Answer: Yes ,In that case full amount shall be charged as per current exchange rate+1 without affecting any future fluctuations in USD Rates
Question:: I am a Non Indian customer & wish to Wire Transfer/Bank Transfer .Would I be charged any costs ?
Answer: Certain banks may charge between 5-20 USD for overseas transactions.You may enquire this from your respective banks.Kindly note that this charge is borne by you.
Question:: Can I pay in any other currency than USD/INR ?
Answer: You can pay Booking Amount of 200 USD in 56 different currencies like GBP,Euro,Yuan etc.However Confirmation & Full Amount needs to be transferred in USD/INR by Bank Transfer/Wire Transfer Only.You can simply contact your bank to convert your currency into USD.
Question:: I am a Non Indian customer & wish to pay everything via Credit Card.Is it possible ?
Answer: You can pay Booking Amount of 200 USD through credit card.However Confirmation & Full Amount needs to be paid by Bank Transfer/Wire Transfer Only.
Question:: My Travel date is within 1 Month, Would the same policies apply to me ?
Answer : In that case , Payment policies shall depend purely on your hotels/destinations.For exa- In Maldives you may be required to give 100% .For Indian destinations , full payment may be received 20 days before travel. For travel within 15 days Normally 100% amount needs to be supplied for Booking.
Question:: Who will do my bookings & whom do I need to contact after bookings ?
Answer : Once your bookings are made , they are automatically diverted to the Post Sales department for processing.They are the ones to send you vouchers ,Receipts & Invoices & shall contact you automatically.You can contact them at email@example.com with your booking number regarding payment information , queries & amendments.
Question: : Is the payment on your website safe ?
Answer : We don’t record any details of your card information.All transactions are carried with 3rd party associates who provide 100% security guarantee for your transactions